Yealink Partner PrimeCare for MVC/ZVC Large Room 2 Years Applicable to MVC860,ZVC860

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• ZVC860
• Product SKU: IPY-PC-VCLR-2Y

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Yealink Partner PrimeCare for MVC/ZVC Large Room 2 Years Applicable to MVC860

• ZVC860 Yealink Partner PrimeCare Service Guidelines Certified Service Partner Requirement: Only Certified Service Partners can rebrand and embed Yealink Partner PrimeCare Service and sell it to end users. Contact the Yealink Team for details on becoming a Certified Service Partner. PrimeCare Service Inclusions: Priority Support with Escalation during business hours Hardware Advanced Replacement with next business day shipping Hardware Warranty Service YMCS-Room-Professional Package Software Updates Access to Yealink Online Support Center Notes: Hardware Warranty:Yealink MS Video products include a default 2-year hardware warranty. Customers can enjoy an equivalent hardware warranty service period when PrimeCare Service is active
• but the total hardware warranty period cannot exceed 5 years. PrimeCare Applicability: PrimeCare for MVC SKU is only applicable to MVC bundles with MCore Pro PC (C3/C4/C5 Kits). PrimeCare for BYOD Room is applicable to meeting rooms equipped with UVC34/UVC40/S40/UVC84/UVC86/AV-Hub. Coverage: PrimeCare only covers products and accessories with a serial number. Consumables such as cables
• batteries
• or mounting kits are not included in PrimeCare’s scope of service.