Privacy Policy
Last updated: June 2026
Arista Holdings Pty Ltd trading as Arista Technologies (ABN 94 649 667 265) operates this online store at https://shop.aristatech.com.au. This Privacy Policy explains how we collect, use, disclose and protect personal information when customers browse our store, make an enquiry, request a quote or place an order.
Business details:
Arista Holdings Pty Ltd trading as Arista Technologies
ABN 94 649 667 265
Unit 71, 45–51 Huntley St
Alexandria NSW 2015
Australia
Phone: 1300 650 056
Email: sales@aristatech.com.au
Privacy enquiries: privacy@aristatech.com.au
Information we collect
We collect information customers provide directly, including name, business name, email address, phone number, billing address, shipping address, enquiry details and order details. We may also collect technical information such as IP address, device, browser, pages viewed, cart activity and cookies required for store operation, analytics, fraud prevention and checkout.
How we use information
We use personal information to operate the online store, process and fulfil orders, provide quotes, confirm product availability, arrange delivery, provide customer support, manage returns or warranty requests, improve the website, maintain security, prevent fraud and comply with legal, tax and accounting obligations.
Payments and checkout
Payments are processed securely by Shopify and payment providers shown at checkout. Arista Technologies does not store full card numbers. Payment, fraud-prevention and checkout information may be processed by Shopify and its service providers under their applicable privacy and security controls.
Disclosure to service providers
We may disclose information to Shopify, payment processors, shipping and logistics providers, distributors or suppliers involved in fulfilment, IT and hosting providers, professional advisers, analytics providers and regulators or law enforcement where required by law. We do not sell personal information.
Shipping and supplier fulfilment
Some business IT hardware orders may be fulfilled from supplier warehouses or authorised distributor fulfilment locations. We share only the information reasonably required to confirm stock, dispatch goods, provide tracking and resolve delivery or warranty issues.
Cookies and analytics
Our store uses cookies and similar technologies to keep the cart and checkout working, remember preferences, secure the site, measure performance and understand aggregate store usage. Customers can control cookies through their browser settings, although disabling some cookies may affect store functionality.
Retention and security
We retain personal information for as long as reasonably required for the purposes above, including order records required for Australian tax and business record obligations. We use reasonable technical and organisational safeguards, including SSL/TLS encryption and restricted access controls, but no internet transmission or storage system is completely secure.
Access, correction and complaints
Customers may request access to or correction of personal information we hold about them, or raise a privacy complaint, by contacting privacy@aristatech.com.au or calling 1300 650 056. We will respond within a reasonable time. Customers may also contact the Office of the Australian Information Commissioner if they are not satisfied with our response.
Changes to this policy
We may update this policy from time to time. The current version will be published on this page with the latest update date.