{"product_id":"oshp-u18hre-hp-5-year-active-care-next-business-day-onsite-desktop-hardware-support-for-hp-desktop-400-prodesk-proone-desktop-virtual-item-sn-required","title":"HP 5 year Active Care Next Business Day Onsite Desktop Hardware Support for HP Desktop 400 ProDesk\/ProOne Desktop virtual item SN required","description":"\u003cp\u003eHP 5 year Active Care Next Business Day Onsite Desktop Hardware Support for HP Desktop 400 ProDesk\/ProOne Desktop virtual item SN required Overview HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e2] With remote technical support\u003c\/li\u003e\n\u003cli\u003epredictive device health analytics\u003c\/li\u003e\n\u003cli\u003eremediation services\u003c\/li\u003e\n\u003cli\u003eand Next Business Day Onsite Response\u003c\/li\u003e\n\u003cli\u003eHP Active Care keeps employees up and running in the office or on the go. Features HP TechPulse predictive and proactive alerts and notifications Hardware health monitoring\u003c\/li\u003e\n\u003cli\u003eprovides updated fast health checks on devices in your fleet Hardware device information – including BIOS and firmware updates Auto-ticketing – for hard disk drives batteries needing replacement Remote problem diagnosis and support Next business day onsite hardware support [1] Replacement parts and materials Firmware updates for selected products Benefits Fast response times Optimize uptime by leveraging predictive analytics and proactive insights\u003c\/li\u003e\n\u003cli\u003epowered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device\u003c\/li\u003e\n\u003cli\u003eIT can more quickly identify needed repairs and make replacements. Quick resolutions Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime Get fast\u003c\/li\u003e\n\u003cli\u003ereliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly. Support type Active Care Duration 5 years Response time Next business day response Coverage window Standard workdays - 9 hours Place of service Remote and Onsite Service method Onsite and Predictive Support Warranty coverage In warranty Care Pack type Electronic Countries\/Regions Available Australia\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":52835845341500,"sku":"OSHP-U18HRE","price":211.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0973\/7817\/3244\/files\/OSHP-U18HRE.jpg?v=1772805360","url":"https:\/\/shop.aristatech.com.au\/products\/oshp-u18hre-hp-5-year-active-care-next-business-day-onsite-desktop-hardware-support-for-hp-desktop-400-prodesk-proone-desktop-virtual-item-sn-required","provider":"AristaTech","version":"1.0","type":"link"}